Terms & Conditions

Legal Action on Illegal Usage:

We track your IP & geo location of your logins every single time and are saved in our database for security. Any illegal use, if found, we might first terminate your a/c and might take Legal action on you if the case is in severe breach of ours & Gov's terms and conditions.

In using this website you are deemed to have read and agreed to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", "You" and "Your" refers to you, the person accessing this website and accepting the Company's terms and conditions. "The Company", "Ourselves", "We" and "Us", refers to NSDL eKYC PAN "Party", refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner. Any use of the above terminology or other words in the singular, plural and/or he/she or they, are taken as interchangeable and therefore as referring to same. By becoming a registered user of NSDL eKYC PAN and our affiliate sites, you agree to be contacted by NSDL eKYC PAN and our affiliates via communication modes including but not limited to email, SMS, MMS, and telephonic calls.

Recharge/Bill Payment/Money Transfer and Pending Transactions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: NSDL eKYC PAN has tied up with a third party enabler for the recharge and Bill Payments. NSDL eKYC PAN is not responsible for any delay, pricing or cancellation of recharge from mobile operators end. Though, best efforts are made to keep the service above acceptance levels. User is solely responsible for the selection of mobile operator and the recharge/bill payment amount. NSDL eKYC PAN is not responsible for talk-time given against recharge done through NSDL eKYC PAN as this is purely at mobile operator's disposal.

Money Transfer Services (DMT): T+2 working day
All Other Services: T+1 working day

User Account:

In order to access the features of NSDL eKYC PAN or use the Services, we will have to create a Virtual Wallet. You represent and warrant to NSDL eKYC PAN that all information you submit when you register as a user on NSDL eKYC PAN portal is accurate, current, and complete. If NSDL eKYC PAN has reason to believe that your USER Account information is untrue, inaccurate, out-of-date, or incomplete, NSDL eKYC PAN reserves the right, in its sole and absolute discretion, to suspend or terminate your Account at any time without giving any prior notice. For use or access services of NSDL eKYC PAN, you have to maintain a minimum amount of Rs.0 in the wallet (Rs.1000 Maintain Wallet in DISTRIBUTOR & API PARTNER). If a customer surrenders his branch id before 3 years, the amount Rs.1000 (including training, marketing User account maintenance, and service serve, etc.) will be non-refundable. There is No registration Charge taken by or on behalf of NSDL eKYC PAN.

Payment/Wallet:

We accept a 24x7 billing system available for NEFT and IMPS. Remember we only payment directly from the bank, not from any 3rd party website. Visa and Master Credit Card, Debit Cards, and Net banking as modes of payment which are processed through our payment gateway partner. No information pertaining to payment is shared with us as you fill all the payment-related information on your bank's site.

In case of payment gateway any transaction dispute and dispute closed, the amount will be debited from your wallet. In case your wallet balance is insufficient, the transaction amount you will be paid to our bank account, otherwise company legal action against you.

Eligibility:

The services are not available to persons under the age of 18 or to anyone previously suspended or removed from the services by NSDL eKYC PAN. By accepting these Terms & Conditions or by otherwise using the Services or the Site, You represent that You are at least 18 years of age and have not been previously suspended or removed from the Services. You represent and warrant that You have the right, authority, and capacity to enter into this Agreement and to abide by all of the terms and conditions of this Agreement. You shall not impersonate any person or entity, or falsely state or otherwise misrepresent identity, age, or affiliation with any person or entity.

General Provision:

All the terms and conditions between you and NSDL eKYC PAN shall be governed by the law of India. By visiting NSDL eKYC PAN, you agree to the laws. Any dispute of any sort that might arise between you and NSDL eKYC PAN or its affiliates is subject to Ludhiana jurisdiction only.

No Refund Policy:

We do not have any refund policy, funds transferred to us will never be refunded. So kindly test our services well before making any future transactions.

Account Termination / Change on Margin:

We reserve the rights to modify/change any plan cost anytime without prior notification to their customers. We also reserve the rights to increase/decrease margin/surcharge on any operator anytime without prior notification to their customers. We also reserve the rights to terminate/suspend any of their customer accounts on violation of our terms and conditions or abuse or any harassment or if a customer does not take any recharge balance for more than 1 year or customer uses our services on non-B2B website/portal/app. Pre-approval is required for B2C website/portal/app. No refund will be provided in all cases and if there is any amount of remaining balance left in customer account on our website, the same will be converted to zero or nil and no refund/redeem will be given to the customer. One recharge transaction and one payment transaction is mandatory every 90 days, if NSDL eKYC PAN user has not done any recharge and payment transaction in the last 90 days, his/her account will be terminated/suspended automatically by our system. Our Terms & Conditions may change often, so kindly check out the page once in a while before making any commitment.